Hi there,
Thank you for your feedback on our Solid Kangaroo Pocket Thermal Lined Hoodie. We apologize that the hoodie did not meet your expectations in terms of thickness and quality. We will definitely take your comments into consideration and work towards improving our product. As for the sizing, we appreciate your recommendation to size up and will make sure to include this in our product description for future customers. Thank you for bringing this to our attention and we hope to have the opportunity to provide you with a better experience in the future. Please contact our Customer Support Team for further assistance if you would like to exchange the item.
Best,
Customer Service Team