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Customer Reviews
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L
In live with my XD21 products am& new clothing sets. I love the quality and feel of these clothing items and their prices are very affordable.
Great service, fast delivery and courier. There was only one time that delivery was delayed, but they had uodates on their online site that confirmed that deliveries will be delayed.
This is my new go to clothing store and if I had the option to give them more than 5 stars, I would! Highly recommended.🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
THank you so much! We appriciate the compliment! We hope we can keep it this way!
D
The pants is really comfortable and of great quality ! Felt like a million dollars wearing it
Thank you for your kind review! We're thrilled to hear that the Faux Leather Skinny Fit Pants exceeded your expectations and made you feel like a million dollars. We take great pride in offering comfortable and high-quality products for our customers. We hope to have the opportunity to provide you with more fabulous pieces in the future.
Questions
At XD21, we offer a 30-day return and exchange policy. If you're not completely satisfied with your purchase, you can return or exchange items in their original condition and packaging. To initiate a return or exchange, please visit our website or contact our customer service team for instructions. Please read the T's & C's
XD21 operates exclusively online, so we do not have a physical store location. You can shop our entire collection through our website, where we offer detailed product descriptions and images to help you make informed choices. For any questions or assistance, our customer service team is available via email, phone, or live chat.
Once you place an order, delivery typically takes 3-7 business days from the date of purchase, depending on your location and the shipping option selected. We offer standard and expedited shipping options to meet your needs.
Once you place an order with XD21, you will receive a confirmation email to acknowledge your purchase. Please note that it may take up to two business days to receive your tracking number, as this is generated after your order has been booked for collection by the courier. Once you receive your tracking number, it can take up to 24 hours for the tracking information to become available. We appreciate your patience and will keep you updated throughout the shipping process.
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