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Customer Reviews
Based on 7 reviews
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H
Fits my sister perfectly for her special occasion.
N
I really love this dress ,the material , everything just stunning!
Hi there! Thank you for leaving such a lovely review for our Mermaid Dress. We are so happy to hear that you love everything about it, including the stunning material. We appreciate your support and hope you continue to enjoy our products!
D
The material is great and dress length is on the floor even with a heel, which is great. I wear size 38/40 and ordered a 2xl dress which fit me perfectly. I could also wear my body shape tights which wasn't visible.
Hi there! Thank you for leaving a review for our Off Shoulder Thigh Slit Mermaid Dress. We're so glad to hear that you love the material and that the length is perfect for you, even with heels! It's great to know that the 2XL size fit you perfectly and that you were able to wear your body shape tights without them being visible. Thank you for choosing our product and we hope to see you again soon!
N
I’m happy with the dress
Hi there! Thank you for your kind words and for choosing our Off Shoulder Thigh Slit Mermaid Dress. We're thrilled to hear that you're happy with your purchase. Let us know if you need any assistance in the future. Happy shopping! :)
I
Ooh i loved the fit. Size was perfect
Thank you for your review! We're so happy to hear that you love the fit of our Off Shoulder Thigh Slit Mermaid Dress. We strive to provide perfect sizing for all of our customers. Happy shopping!
R
I just love it. It arrived on time and the size is perfect 👌
Thank you for your positive feedback! We are thrilled to hear that you are loving your Off Shoulder Thigh Slit Mermaid Dress and that it arrived on time. We take pride in offering the perfect fit for our customers. Thank you for choosing our product!
A
Off Shoulder Thigh Slit Mermaid Dress
Thank you for your feedback on our Off Shoulder Thigh Slit Mermaid Dress! We are glad to hear that you are enjoying the style and fit of the dress. Your satisfaction is our top priority and we strive to provide quality products. Thank you for choosing our brand.
Questions
At XD21, we offer a 30-day return and exchange policy. If you're not completely satisfied with your purchase, you can return or exchange items in their original condition and packaging. To initiate a return or exchange, please visit our website or contact our customer service team for instructions. Please read the T's & C's
XD21 operates exclusively online, so we do not have a physical store location. You can shop our entire collection through our website, where we offer detailed product descriptions and images to help you make informed choices. For any questions or assistance, our customer service team is available via email, phone, or live chat.
Once you place an order, delivery typically takes 3-7 business days from the date of purchase, depending on your location and the shipping option selected. We offer standard and expedited shipping options to meet your needs.
Once you place an order with XD21, you will receive a confirmation email to acknowledge your purchase. Please note that it may take up to two business days to receive your tracking number, as this is generated after your order has been booked for collection by the courier. Once you receive your tracking number, it can take up to 24 hours for the tracking information to become available. We appreciate your patience and will keep you updated throughout the shipping process.
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