Free standard shipping on orders over R921
Estimated to be delivered on 3-7 Business Days.
You may return most new, unopened items within 30 days of delivery for a full refund or exchange. You will be liable to pay the return shipping costs.
Please read more on our support page
Your order will be delivered within 3-7 business days, excluding holidays and weekends..
You may return most new, unopened items within 30 days of delivery for a full refund.
You should expect to receive your refund within 7-10 business days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
I love this pink suit. OMW it is super cute and I like the fact that is has some stratch in it.
The suit is not as pictured. The material is soooo light and tacky looking. Can’t even give it away to someone. But delivery was quick, thumbs up for that.
Hi there,
We're sorry to hear that you are not satisfied with your purchase. We strive to provide our customers with high-quality products, and it's disappointing to hear that this was not the case for you. We would love the opportunity to make it up to you. Please email us at support@xd21.co.za so that we can find a solution for you. Thank you for your feedback and we hope to hear from you soon.
What I bought is not the same to what I ordered. Bad quality, stretchy just a waste of money
Hi there,
We are sorry to hear that you are not happy with your recent purchase. Our goal is to provide our customers with high-quality products, so we apologize that the item did not meet your expectations.
To make it up to you, we would like to offer a solution. Please email us at support@xd21.co.za so we can assist you further. We value your feedback and want to ensure that you are completely satisfied with your purchase.
Thank you for bringing this to our attention. We hope to make it right for you.
Best,
Customer Service Team
Am loving it 💕👌
Thank you for your positive feedback! We are thrilled to hear that you are loving our Thin Matching Sets. Enjoy looking stylish in our Blazer Coat and Shorts Set!
I'm really disappointed in the material. It's thin and not quality.
Hi there,
Thank you for bringing this to our attention. We apologize for any disappointment with the material of our Thin Matching Sets Long Sleeve Blazer Coat and Shorts Set. We will definitely take your feedback into consideration to improve our product quality. If you would like to discuss this further, please do not hesitate to reach out to our customer service team at Support@xd21.co.za . Thank you for your support.
Not like the picture.
Hi there,
Thank you for your feedback. We apologize that the product did not meet your expectations. Could you please provide us with more details about what specifically was different from the picture? We would love to assist you further and ensure your satisfaction. Please contact our support team at Support@xd21.co.za and we will assist you further. Thank you for your support and hope to hear from you soon
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