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I’m not highly satisfied with the dress because you didn’t put the belt on that dress
Hi there,
We're sorry to hear that you are not highly satisfied with the One Shoulder Ruffle Trim Slit Back No Belt Bodycon Dress. We understand that the belt may have been an important aspect for you, but we would like to mention that it is clearly stated in the product title that the dress does not come with a belt. We apologize for any confusion this may have caused.
Thank you for your feedback and we hope you can still enjoy the dress.
The dress is everything, the quality is so amazing very strong for such a price. I definitely recommend this dress to everyone
Thank you for your kind words and recommendation! We are thrilled to hear that you are satisfied with the quality of our one shoulder ruffle dress. We always strive to provide our customers with the best products at affordable prices. Happy shopping!
The dress fabric thick and quality but I advice you to down your size so the dress can hold well
The dresses are beautiful
Thank you! I'm glad to hear that you find the dresses beautiful. If you have any questions or need assistance with anything related to the dresses, feel free to let me know. I'm here to help!
This is a beautiful dress & material.
I am a size 28 and the S was abit big on the sides.
Dress size perfect and the delivery on point on time, thank you
At XD21, we offer a 30-day return and exchange policy. If you're not completely satisfied with your purchase, you can return or exchange items in their original condition and packaging. To initiate a return or exchange, please visit our website or contact our customer service team for instructions. Please read the T's & C's
XD21 operates exclusively online, so we do not have a physical store location. You can shop our entire collection through our website, where we offer detailed product descriptions and images to help you make informed choices. For any questions or assistance, our customer service team is available via email, phone, or live chat.
Once you place an order, delivery typically takes 3-7 business days from the date of purchase, depending on your location and the shipping option selected. We offer standard and expedited shipping options to meet your needs.
Once you place an order with XD21, you will receive a confirmation email to acknowledge your purchase. Please note that it may take up to two business days to receive your tracking number, as this is generated after your order has been booked for collection by the courier. Once you receive your tracking number, it can take up to 24 hours for the tracking information to become available. We appreciate your patience and will keep you updated throughout the shipping process.
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