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I like the dress but it’s not the dress in the picture…..the ruffles are not the same 🫣besides that it’s still an ok dress.
Dress looks absolutely nothing like the picture and is big at the waist. Completely different neckline, the ruffles are nothing at all like the picture and it’s see through and returning it is pointless as I would have to pay R90 to do so and the dress cost R149.
Halter where? ordered the pink one and it looks similar to the yellow dress! Very disappointed. They need to upload true pictures of their clothing.
At XD21, we offer a 30-day return and exchange policy. If you're not completely satisfied with your purchase, you can return or exchange items in their original condition and packaging. To initiate a return or exchange, please visit our website or contact our customer service team for instructions. Please read the T's & C's
XD21 operates exclusively online, so we do not have a physical store location. You can shop our entire collection through our website, where we offer detailed product descriptions and images to help you make informed choices. For any questions or assistance, our customer service team is available via email, phone, or live chat.
Once you place an order, delivery typically takes 3-7 business days from the date of purchase, depending on your location and the shipping option selected. We offer standard and expedited shipping options to meet your needs.
Once you place an order with XD21, you will receive a confirmation email to acknowledge your purchase. Please note that it may take up to two business days to receive your tracking number, as this is generated after your order has been booked for collection by the courier. Once you receive your tracking number, it can take up to 24 hours for the tracking information to become available. We appreciate your patience and will keep you updated throughout the shipping process.
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