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Absolutely love it. Love the material perfect fit
Hi there! Thank you for your feedback on our product. We're so happy to hear that you love the material and that it was a perfect fit for you. We appreciate your support and hope you continue to enjoy your new dress! :)
Hi there,
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the color difference of the dress. Our team will look into this matter and make sure to accurately represent the product in the future. Thank you for your feedback and we hope to make it up to you in the future. If you do need any assistance with returns or exchanging the item, please contact our customer support team. We will be happy to assist you further.
At XD21, we offer a 30-day return and exchange policy. If you're not completely satisfied with your purchase, you can return or exchange items in their original condition and packaging. To initiate a return or exchange, please visit our website or contact our customer service team for instructions. Please read the T's & C's
XD21 operates exclusively online, so we do not have a physical store location. You can shop our entire collection through our website, where we offer detailed product descriptions and images to help you make informed choices. For any questions or assistance, our customer service team is available via email, phone, or live chat.
Once you place an order, delivery typically takes 3-7 business days from the date of purchase, depending on your location and the shipping option selected. We offer standard and expedited shipping options to meet your needs.
Once you place an order with XD21, you will receive a confirmation email to acknowledge your purchase. Please note that it may take up to two business days to receive your tracking number, as this is generated after your order has been booked for collection by the courier. Once you receive your tracking number, it can take up to 24 hours for the tracking information to become available. We appreciate your patience and will keep you updated throughout the shipping process.
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