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Customer Reviews
Based on 5 reviews
60%
(3)
40%
(2)
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B
True size it fits well
Hi there,
Thank you for leaving a review for our Skinny Jeans ST12. We are glad to hear that the jeans fit you well and are true to size. We appreciate your feedback and hope you continue to enjoy your purchase.
D
Great fit , excellent quality
N
Only 2 items did not fit properly but otherwise i am happy with my purchase i love my clothes
I'm glad to hear that you're generally happy with your purchase and that you love your clothes , however we do apologize for any inconvience. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate , You may contact us on our Support Team at Support@xd21.co.za . We're here to help!
V
I love it its a perfect fit exactly how I imagined it
Thank you for the positive feedback , Your satisfaction is important to us !
N
I love the design and material. It was a bit big, it is super stretchy so i was supposed to buy size 34. I altered it to fit
Hi there, thank you for your feedback on our Skinny Jeans ST12! We're glad to hear that you love the design and material. We apologize for the sizing issue, but we're happy to hear that the jeans were able to be altered to fit. Thank you for choosing our product and we hope you continue to enjoy it!
Questions
At XD21, we offer a 30-day return and exchange policy. If you're not completely satisfied with your purchase, you can return or exchange items in their original condition and packaging. To initiate a return or exchange, please visit our website or contact our customer service team for instructions. Please read the T's & C's
XD21 operates exclusively online, so we do not have a physical store location. You can shop our entire collection through our website, where we offer detailed product descriptions and images to help you make informed choices. For any questions or assistance, our customer service team is available via email, phone, or live chat.
Once you place an order, delivery typically takes 3-7 business days from the date of purchase, depending on your location and the shipping option selected. We offer standard and expedited shipping options to meet your needs.
Once you place an order with XD21, you will receive a confirmation email to acknowledge your purchase. Please note that it may take up to two business days to receive your tracking number, as this is generated after your order has been booked for collection by the courier. Once you receive your tracking number, it can take up to 24 hours for the tracking information to become available. We appreciate your patience and will keep you updated throughout the shipping process.
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