Safe payment on our website
The size isnt the right fit
Hi there,
Thank you for taking the time to leave a review. We're sorry to hear that the sizing for our Drawstring Sweatshirt With Zip and Hoodie & Sweatpants Set wasn't the right fit for you. We value your feedback and will definitely take it into consideration for future improvements. In the meantime, please don't hesitate to reach out to our customer service team for any assistance with sizing or product suggestions. Please email us on support@xd21.co.za for further assistance. We want to make sure you find the perfect fit!
Best,
Customer Service Team
Good
Love this tracksuit. Lovely fabric and fits perfect. Well worth the price
Thank you for the positive feedback . We delighted to hear that you love the tracksuit and that it fits you perfectly! It's fantastic to know that you find the fabric lovely and that you feel it's worth the price.
I wear xs but took a small. It's a tad bit baggy but still good
Thank you for your feedback , We do apologise for the fitting of the item . If you would like to initiate an exchange you may contact us on our support team at Support@xd21.co.za , Thank you
I absolutely love the quality.
At XD21, we offer a 30-day return and exchange policy. If you're not completely satisfied with your purchase, you can return or exchange items in their original condition and packaging. To initiate a return or exchange, please visit our website or contact our customer service team for instructions. Please read the T's & C's
XD21 operates exclusively online, so we do not have a physical store location. You can shop our entire collection through our website, where we offer detailed product descriptions and images to help you make informed choices. For any questions or assistance, our customer service team is available via email, phone, or live chat.
Once you place an order, delivery typically takes 3-7 business days from the date of purchase, depending on your location and the shipping option selected. We offer standard and expedited shipping options to meet your needs.
Once you place an order with XD21, you will receive a confirmation email to acknowledge your purchase. Please note that it may take up to two business days to receive your tracking number, as this is generated after your order has been booked for collection by the courier. Once you receive your tracking number, it can take up to 24 hours for the tracking information to become available. We appreciate your patience and will keep you updated throughout the shipping process.
Thanks for subscribing!
This email has been registered!